In an office with culturally diverse personnel, which of the following directives would be most suitable in resolving an interpersonal dispute? 1. Direct the personnel to engage in activities that are cultural markers of diverse groups. 2. Set an appropriate leadership example for letting disputes resolve naturally over time. 3. Encourage personnel to explore each other's perspectives. Select the answer using the code given below.

Statement 1 promotes cross-cultural understanding by engaging staff in activities that reflect diverse cultural identities — this builds empathy and reduces interpersonal disputes rooted in cultural misunderstanding. Statement 2 (letting disputes resolve naturally over time) is generally a poor leadership practice for active interpersonal conflicts as it allows tensions to fester. Statement 3 — encouraging personnel to explore each other's perspectives — is a recognized conflict resolution technique that promotes empathy and mutual understanding. Hence statements 1 and 3 are most suitable.