Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel? 1. Direct personnel to practise activities that are the cultural markers of diverse groups 2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership 3. Encourage personnel to seek each other's perspectives Select the answer using the code given below.

In a culturally diverse workplace, encouraging personnel to seek each other's perspectives (statement 3) directly fosters mutual understanding and resolves interpersonal friction grounded in cultural misunderstanding. Directing personnel to practise activities that are cultural markers of diverse groups (statement 1) builds awareness, empathy and inclusion, which proactively reduces conflict. Statement 2 is inappropriate because allowing conflicts to fester unaddressed reflects weak leadership and can escalate problems rather than resolve them. Hence statements 1 and 3 together constitute the most appropriate managerial directive.