CDS 2025 · PYQ · Indian Economy / Services Sector · hard
Which one among the following established the first Global Capability Centre in India?
A.Honeywell
B.Citibank
C.Texas Instruments✓ Correct
D.SAP Labs India
Explanation
Texas Instruments established the first Global Capability Centre (GCC) in India in 1985 in Bangalore, marking the beginning of the Global Capability Centre or Global In-house Centre (GIC) phenomenon in India. This pioneered the trend of multinational corporations setting up captive offshore units in India for IT, R&D, and business process services. Following Texas Instruments, several other companies including Citibank, SAP Labs India, and Honeywell set up their GCCs in India. Today, India hosts over 1,600 GCCs employing more than 1.6 million people, making it the global hub for GCC operations.
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