Why this topic matters · 7 min read
MS Office questions appear in the Computer Knowledge section of SBI PO, typically 2-4 questions per set. The exam focuses on MS Word, MS Excel, and MS PowerPoint shortcuts, ribbon tabs, file formats, and function formulas. Excel formulas and keyboard shortcuts are highest-frequency. Questions are straightforward if you have memorised the right details, so this is a scoring topic with zero calculation pressure.
MS Word — Core Concepts
MS Word is a word processing application. The exam tests ribbon tabs, shortcut keys, view modes, and file formats. The default file format for Word 2007 and later is .docx. Word 97-2003 used .doc. Mail Merge is a favourite PYQ topic — it lets you send personalised letters to many people using a data source.
- Default save format: .docx (Word 2007 onwards), .doc (older versions)
- Mail Merge: combines a template document with a data source (like Excel sheet or Outlook contacts)
- Views: Print Layout, Read Mode, Web Layout, Outline, Draft
- Ctrl+Z = Undo, Ctrl+Y = Redo, Ctrl+S = Save, Ctrl+P = Print
- Find and Replace: Ctrl+H | Find only: Ctrl+F
- Word count tool is under Review tab
MS Excel — Formulas and Functions
Excel is the most tested Office application in SBI PO. You must know built-in functions, their syntax, and what they return. A cell address is Column-then-Row (e.g., B3). Formulas always start with = sign. VLOOKUP, IF, COUNTIF, SUMIF, and basic statistical functions are PYQ regulars.
- SUM(range): adds all values in a range — e.g., =SUM(A1:A10)
- AVERAGE(range): arithmetic mean of values
- COUNT(range): counts cells with numbers only; COUNTA counts non-empty cells
- IF(condition, value_if_true, value_if_false): logical test
- VLOOKUP(lookup_value, table_array, col_index, [range_lookup]): searches first column of table
- Default Excel file format: .xlsx; older .xls
Key formulas
VLOOKUP Syntax
=VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])
When: Use when you need to find data in a table by matching a key in the first column. range_lookup = 0 means exact match.
IF Function
=IF(logical_test, value_if_true, value_if_false)
When: Use when outcome depends on a condition. Nested IFs handle multiple conditions.
COUNTIF
=COUNTIF(range, criteria)
When: Count cells that meet one condition. e.g., =COUNTIF(A1:A10,">50") counts values above 50.
Worked examples
If A1=10, A2=20, A3=30, then =SUM(A1:A3) returns 60, =AVERAGE(A1:A3) returns 20, =COUNT(A1:A3) returns 3.
=IF(B2>=35, "Pass", "Fail") — if value in B2 is 35 or more, cell shows Pass, else Fail.
MS Excel — Navigation and Shortcuts
SBI PO often asks what a specific shortcut does or which key reaches a particular location. Memorise these as a small table in your mind. The Name Box (top-left) shows current cell address. The formula bar shows the content of the selected cell.
- Ctrl+Home: go to cell A1 (beginning of sheet)
- Ctrl+End: go to last used cell
- Ctrl+Arrow key: jump to last filled cell in that direction
- F2: edit selected cell directly
- Alt+Enter: insert line break within a cell
- Maximum rows in Excel 2016: 1,048,576 — Maximum columns: 16,384 (column XFD)
MS PowerPoint — Key Facts
PowerPoint creates slide-based presentations. The exam tests view types, file formats, and slide features. Default format is .pptx. A presentation file is called a deck. Slide Show view is what the audience sees in full screen. Normal view is the editing view with slide panel on left.
- Default file format: .pptx (2007 onwards), .ppt (older)
- Views: Normal, Slide Sorter, Notes Page, Reading View, Slide Show
- Slide Show starts from beginning: F5 | From current slide: Shift+F5
- Animations: effects applied to objects on a single slide
- Transitions: effects applied when moving from one slide to the next
- Handout Master controls how printed handouts look
Common Keyboard Shortcuts Across MS Office
These shortcuts work across Word, Excel, and PowerPoint. SBI PO frequently presents a shortcut and asks what it does, or describes an action and asks which shortcut performs it. Treat this as pure memory work.
- Ctrl+C = Copy, Ctrl+X = Cut, Ctrl+V = Paste
- Ctrl+A = Select All, Ctrl+B = Bold, Ctrl+I = Italic, Ctrl+U = Underline
- Ctrl+N = New file, Ctrl+O = Open, Ctrl+W = Close current document
- Ctrl+Z = Undo (up to limited steps), Ctrl+Y = Redo/Repeat
- F7 = Spell Check (Word and PowerPoint)
- Alt+F4 = Close application entirely
File Formats to Remember
File extension questions are simple one-mark gifts. The exam sometimes gives a scenario like 'a file to be opened in older Word versions' and asks which format to use. Keep this table sharp.
- Word: .docx (current), .doc (legacy), .pdf (read-only export), .txt (plain text)
- Excel: .xlsx (current), .xls (legacy), .csv (comma-separated, no formatting)
- PowerPoint: .pptx (current), .ppt (legacy), .pdf, .ppsx (auto-starts slide show)
- Template files: .dotx (Word), .xltx (Excel), .potx (PowerPoint)
- CSV files lose all formatting and formulas — only raw data is saved
⚠ Common mistakes to avoid
- Confusing Transitions with Animations in PowerPoint — Transitions are between slides, Animations are on objects within a slide.
- Writing VLOOKUP col_index as column letter (like B) instead of a number — it must be a number (1, 2, 3...).
- Thinking COUNT and COUNTA are the same — COUNT only counts numeric cells, COUNTA counts all non-empty cells including text.
- Confusing Ctrl+W (close document) with Alt+F4 (close application) — both end something but different levels.
- Assuming .csv saves formulas and formatting — it saves only plain text values, no formulas, no colours, no merged cells.
🧠 Memory aids
- VTIC for VLOOKUP arguments: Value, Table, Index, Criteria (range_lookup). Remember VTIC like a ticket to find data.
- For file formats remember the X rule: all modern Office formats end in X — docx, xlsx, pptx. Older ones without X are legacy.
- Animations are for Actors (objects on a slide), Transitions are for Travel (moving between slides). A for Actor, T for Travel.
- COUNT is for Counting Cash (numbers only), COUNTA counts All (including text) — the A in COUNTA stands for All.
🎯 SBI PO exam tips
- SBI PO Computer section usually has 2-3 direct MS Excel questions — at least one on VLOOKUP or IF function syntax. Read options carefully as they differ by just one argument.
- Shortcut key questions are one of the fastest to solve — if you have memorised them, each takes under 15 seconds. Do not skip this sub-topic.
- File format questions appear as scenario-based MCQs: 'Which format should Raj use to ensure his Excel file opens in Office 2003?' — answer is .xls.
- Mail Merge in Word is a recurring PYQ — know that it needs two components: a main document and a data source. The result is a merged document.
- PowerPoint view questions often confuse Slide Sorter (arranging/reordering slides) with Normal view (editing). Know what each view is used for.
Q1 · easy · AI-verified
In MS Excel, what does the '$' symbol represent when used in cell references?
- Currency format
- Absolute reference
- Formula error
- Sum function
Q2 · easy · AI-verified
Which tab in MS PowerPoint is used to insert slides, tables, and images?
- Home
- Insert
- Design
- Review
Q3 · easy · AI-verified
Which view in Microsoft PowerPoint allows you to see all slides as thumbnails?
- Outline View
- Slide Sorter View
- Reading View
- Normal View
Q4 · easy · AI-verified
Which file extension is used by default for Microsoft Excel workbooks?
- .pptx
- .xlsx
- .xls
- .docx
Q5 · easy · AI-verified
What is the default font in MS Word 2019 and later versions?
- Times New Roman
- Arial
- Calibri
- Cambria