Refund Policy

We want you to be happy with Sarkari Rise. Yahan hamari refund policy hai — clearly written ताकि koi confusion na ho.

Refund Windows by Plan Type

Refund windows differ by the length of commitment — shorter SKUs have shorter windows because the trial portion overlaps with the value-delivery portion. All windows assume fewer than 3 tests attempted on the subscription.

• Full AI Monthly (₹299 / 30 days): 7 days from purchase. Full money-back guarantee.
• Full AI 6-Month (₹799 / 180 days): 7 days from purchase. Full money-back guarantee.
• UPSC Pro (₹2,499 / 180 days, UPSC-primary aspirants only): 48 hours from purchase. Premium tier with committed AI evaluation costs requires a tighter window.

We'll process approved refunds within 5-7 business days through the original payment method.

After the Refund Window

Subscriptions are non-refundable after their plan-specific window. If you want to cancel mid-cycle, you keep access until your expiry date, but no refund for unused time.

Exceptional Cases

We will consider refunds outside the standard window if:

• The service was down for more than 48 hours continuously
• You were double-charged due to a payment gateway error (we auto-refund these within 3 days)
• You paid by mistake and contact us within 24 hours

How to Request a Refund

Email support@sarkaririse.com from your registered email with:

• Your registered mobile number
• Razorpay transaction ID (or approximate date/time of payment)
• Reason (this helps us improve, but it's not required)

We'll confirm within 24 hours and process the refund within 5-7 business days. Refunded amounts take 3-7 additional days to reflect in your bank or UPI account, depending on your bank.

No Refund If

• Account suspended for abuse or terms violation
• Request made more than the plan-specific window after purchase (except exceptional cases above)
• More than 3 tests attempted on the subscription

💡 Not sure if Pro is worth it? Try the free tier first (2 tests + 3 AI doubts per day) — no card needed. Upgrade only when you're convinced.